GUIDANCE FOR COMMUNITY ORGANIZATIONS
Essential Digital Skills for Adults Returning to Work
A practical guide to the digital tasks adults can practice before applying for jobs and returning to the workplace.
Plan your organization’s trainingEmail and account access
Practice sending a clear message, adding an attachment, and recognizing legitimate account recovery instructions. Keep passwords private and use unique passwords. Reliable access to email is a useful starting point for applications and employer communication.
Documents and files
Practice naming, saving, finding, and uploading a résumé file. Review the document after converting formats, and keep a copy you can update. Use sample personal details during group exercises.
Online applications
Read requirements, gather documents, and practice common form fields. Review entries before submission. Find employer websites directly and check unexpected requests for money or sensitive information before responding.
Video interviews and workplace tools
Practice joining a call, checking sound, muting, and sharing a document. Build familiarity with calendars and basic collaboration tools. When using AI assistance, check the result and avoid sharing confidential information.
Build confidence through practice
Pick one task at a time and repeat it until the learner can explain the steps. Organizations can pair Digital Workforce with Digital Foundations when participants need device or email basics first.
Led by experienced training leadership. Kenya Avery brings 25+ years of professional experience in training, leadership development, and organizational change. Meet the leadership behind Exodos
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